Return Policy
Unused products may be returned within 30 days of purchase for a refund, minus shipping and handling. All boxes, packaging materials, and accessories must be in new, re-sellable condition or a fee equal to the cost of the damaged and/or missing item(s) will be deducted from the refunded amount. Be sure to ship any returned item in a box other than the display box of the item. Used or damaged equipment may not be returned. No credit will be issued for damaged or missing items not reported within 24 hours of receipt of shipment.
If returning a product, please include a detailed explanation regarding the reason for return. In addition, clearly mark the outside of the shipping container with RMA#xxxxxx (where "x" is your invoice number). Returns may be sent to the address found on your invoice. After 30 days, a 20% restocking fee applies.
** Please call 866-451-2257 before returning products as some units may need an RMA number in order to be returned**
Return Address:
Mid-State Instruments
ATTN: RMA XXXXX
1346 Alder St
San Luis Obispo, CA 93401